Find answers fast, or reach our support team directly.
Trouble booking, cancelling, or modifying a trip
Payment failures, deposit release, invoices
Document upload or verification stuck
Listing, payouts, or vehicle management help
Breakdown, accident, or roadside assistance
Report a concern about a trip or user
Go to My Trips → select the trip → Cancel Booking. Free cancellation up to 24 hours before pickup.
Deposits are released within 24-48 hours after a clean vehicle return, following the N+1 settlement cycle.
You get a full refund instantly and priority rebooking assistance from our support team.
Yes — 24/7 roadside support is included with every booking, regardless of protection plan.
Or email us directly at eightlinesfleet@gmail.com